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Profile IconBLev and bruce david joined SleepGuide
Aug 21

ATTENTION ALL RESMED XPAP USERS !!!!

A fellow apnean and Resmed user recently wrote to Resmed asking how to obtain the ResScan software. This is the reply as posted in another apnea support forum:

This is their reply:

"Thank you for taking the time to email in with your concerns. We appreciate the fact that you are activly involved with your therapy and want to manage it accordingly. Because these devices and masks are of prescription requirement, we can not sell the ResScan software to patient’s . All of our previous software versions have been for clinical settings only and not intended for home use. The clinical software allows for changes in therapy pressures , modes, sensitivities where appropiate. The restriction for clinical use is dictated by the FDA . You may want to ask your physician for a prescription of the software that would allow you to purchase and make changes with his/her understanding that you will be in contraol of changing the prescription as you deem appropiate.

Once again, thank you for your email as we are tracking requests for a patient friendly home version of software."

The bold emphasis is mine.

PLEASE, if you use a Resmed, or even if you don't, if you do or don't have the ResScan software, do us all a favor and WRITE TO RESMED requesting a patient version of their software as Respironics has done w/their EncoreViewer software!!!

Resmed Corporation
14040 Danielson St
Poway, CA 92064

ResMed Patient Advocate
(800)424-0737

Email
reception@resmed.com

Views: 215

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Comment by Mary Z on October 12, 2009 at 4:55pm
I agree, let ResMed know if you are interested in a patient version of their software. I did by email, got a prompt response and they seemed responsive to the desire of patients to track their progress.

Mary Zimlich

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