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Awww, Rock. You "babe in the woods"! So innocent to the ways of so many DME providers.
Far too many local DME providers don't offer or admit to the manufacturers' generosity regarding mask exchanges. Others out and outright deny it. Far too many that do allow for mask exhanges limit it to one exchange. And the online DME providers seem to be split amongst those who offer no exhange privilege at all or who limit an exchange to those who purchase special mask exchange insurance and, frankly, the cost of that "insurance" to me is excessive. Altho, given the rise in shipping due to the rise in gas prices I suppose the "insurance" isn't all that excessive when they are trying to recouperate shipping for two ways.
interesting. so they've started a DME branch of their business? hope they succeed!
Mike
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