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HELP! ResScan 3.10 Not Recognizing Familiar Device

Okay, here we go again. I searched but couldn't find any threads regarding downloading data from card to 'puter and running into the following problem:

 

"There are NO devices available for downloading data.

 

Connect a flow generator or data card and try again."

 

I've had it happen on occasion and usually can just pull and reinsert the card; or shut ResScan and open again; or download to the card from the VPAP Auto again; or use a new or another data card; or shut down the 'puter and restart it or .....

 

Ain't nuttin' working this time to allow a download. It flat doesn't recognize the card has S8 VPAP Auto data on it and won't allow a Selection of Devices.

 

My set up is:

Windows Internet Explorer 8, v.8.0.6001.18702, 128-bit

S8 VPAP AUTO, Firmware SX 4430200,

ResScan v.3.10.006, Launcher v. 0.2.0.59, Clinical v. 0.7.0.259

 

I sure would appreciate those who have encountered this and overcome it sharing their answer w/me. Before I toss 'puter AND VPAP Auto out a third floor bedroom window!!!!!

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