I changed providers to Blue Cross recently, and now my equipment provider is saying I don't qualify to be reimbursed for CPAP supplies because although my diagnostic test had me down as "mild" sleep apnea with an AHI of ~9.0, and a subsequent titration sleep study pegged me as having "moderate" sleep apnea with an AHI of 19.3, they say they need to go off the first test results, which would require some other diagnosis (depression, etc.) to justify reimbursement for CPAP supplies. I showed them the doctor's note of cardiac arrhythmias on my sleep study, but apparently that, plus an AHI of 19.3 wasn't good enough for them ;-)
Ok, so it's just a matter of getting someone who's not a total idiot on the other end of the phone and explaining the situation to that person (perhaps the supervisor there). But still, i think if i'm going through this and I know what's up, how many people are jerked around and out of the system because of this kind of incompetence. Makes me angry.
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