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UGH UGH UGH!!!!!!!!
I didn't have the doctor's prescription because it was phoned in to the DME. I asked the DME for a copy of it after I was "checked out" with my equipment and leaving so I just threw it in my bag.
I had asked her what the difference was between C flex and A flex and she did not give me the correct answer according to the information you both provided above.
Just got home, looked at the prescription and see that it was written for an A-Flex...and she gave me a C-Flex. Bait and switch? Or human error???
This DME has a pretty good reputation (I checked). I wonder how they are going to deal with it. ...I went to them and they are an hour away from me.
I really was wanting to start practicing and using the machine for a couple of hours to get used to it...but I am guessing that I shouldn't since it is brand new.
Ugh ugh ugh
Jan
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