"please keep me updated about oximeters "
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ResMed Software
I asked about the availability of software for end users of their equipment. Here is their reply:
Dear Mary,
Thank you for taking the time to email ResMed with your inquiry. We appreciate the fact that you are actively involved with your therapy and want to manage it accordingly. Because these devices and masks are of prescription requirement, we cannot sell the ResScan software to patients. All of our previous software versions have been for clinical settings only and not intended for home use. The clinical software allows for changes in therapy pressures, modes, sensitivities where appropriate.
The restriction for clinical use is dictated by the FDA.
You may want to ask your physician for a prescription of the software that would allow you to purchase and make changes with his/her understanding that you will be in control of changing the prescription as you deem appropriate.
Once again, thank you for your email as we are tracking requests for a patient-friendly home version of software.
Thank you,
Nichole
ResMed Customer Service
I am not interested in setting my own machine, though I know many of you forum members are capable. Lets keep letting ResMed know we want end user software.
Mary Zimlich
Dear Mary,
Thank you for taking the time to email ResMed with your inquiry. We appreciate the fact that you are actively involved with your therapy and want to manage it accordingly. Because these devices and masks are of prescription requirement, we cannot sell the ResScan software to patients. All of our previous software versions have been for clinical settings only and not intended for home use. The clinical software allows for changes in therapy pressures, modes, sensitivities where appropriate.
The restriction for clinical use is dictated by the FDA.
You may want to ask your physician for a prescription of the software that would allow you to purchase and make changes with his/her understanding that you will be in control of changing the prescription as you deem appropriate.
Once again, thank you for your email as we are tracking requests for a patient-friendly home version of software.
Thank you,
Nichole
ResMed Customer Service
I am not interested in setting my own machine, though I know many of you forum members are capable. Lets keep letting ResMed know we want end user software.
Mary Zimlich
Views: 185
Replies to This Discussion
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Permalink Reply by Mary Z on
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Dan, it's a ResMed VPAP AUTO 25
Mary Z.
Dan Lyons said:What resmed machine do you have?
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Permalink Reply by Judy on
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*wicked grin* Thanks for contacting Resmed w/your request, Mary. If only every owner of a fully data capable Resmed would contact Resmed w/the same request!!!
How are you doing w/your 25?? I have its immediate forerunner, the VPAP Auto. I love mine.
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Judy, I agree, everyone on this forum with a ResMed should contact them. It's very easy, just go to their web page and follow the contact link. Please folks, let them know we want patient friendly software.
I really like the machine, thanks for asking .
Mary Zimlich
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Permalink Reply by sleepycarol on
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Mary excellent idea on contacting Resmed for patient friendly software!! I have an M series, but feel that every machine should be data capable and software available to the user if the desire it.
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Permalink Reply by 99 on
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my question is the FDA does not allow sale of software
were they FDA advised on this if so who advised them and for what motive
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Pressure changes require a doctor's orders in the US. Since the ResMed software allows access within the program to allow pressure changes, it is not sold to the general public as such.
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Wellllllll, much as I hate to say this and maybe make Resmed look bad ... but ... it "seems" that maybe the FDA isn't totally responsible for determining whether CPAP software is a prescription item or not ... Puritan Bennet's SilverLining software has always been available w/o prescription to the best of my knowledge. But then MAYBE PB's SilverLining doesn't have the capability built into it to change therapy settings. I've NEVER understood WHY a CPAP mask must be a prescription item.
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Now now Judy, we must make sure that users know HOW to use their mask -- I mean what if they put it on the wrong end or something? I mean jeez, what if they put it on upside down? Or heaven forbid and used it as athletic supporter? Or what if someone wanted to wear one while robbing their neighborhood convience store? Or what if they decided to use it instead of a scuba mask to go scuba diving? Maybe they may want to use two of them to keep their ears warm in the winter. You just don't have any imagination Judy!! The government is just wanting to make sure we KNOW what to use a mask for.
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Duh! I never thought of that! You are so wise, SleepyCarol. Of course, those must be some of the reasons why. Thank you for enlightening me.
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In their reply to me (at top of discussion) ResMed states that with a Doctors prescription you can buy the software with his approval and understanding that you will be in charge of your own treatment. I'm certainly not capable of doing that, but I'm sure some of you professionals could handle your treatment parameters. On cpapauction.com you don't need a prescription for a mask, but do need one on file for a machine.
ResMed also offers online courses (as well as inservices for professionals). I registered as an RN interested in becoming a sleep tech- they asked, and that satisfied them. Next week they are sending me two discs- Overview of SDB and Comorbities of SDB. They are free.
Also I just had my DME fit me with a Mirage Liberty due to a nonhealing pressure sore on my nose. The next day I saw my doc and he was very firm- no Liberty for me. He said at my pressures the nose pillows will leak. Last night I put a small bandaid over the sore and moleskin over the top of that and my nose wasn't so red this morning. Hopefully I can get my nose healed and then continue with the moleskin to keep it from happening again.
I thought of wearing my mask and attaching the hose to some type of canister for Halloween, but sommon sense prevailed. I wouldn't have been able to see or talk!
Mary Zimlich
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I too would like to get this software. I just got my brand new CPAP Machine last week & so far it is doing a fine job. I have the Respironics REMstar Plus M series with Heated Humidifer. Does anybody out there have one & do you have any special concerns? The first night I had it I thought I was going to drown with water running across my face half the night till I figured that I had the humidifier turned up too high. I only had it on 2 but turned it down to 1 now & that seems to be ok. I use the machine with the Breeze Headgear which I really like. Don't have to put up with anything on my face.
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