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Share 'The CPAP Customer --- It's Not Who You Think'
Quick: who is the CPAP customer? The one who spends each night hooked up to a hose and a machine to manage a serious health condition, right? Wrong. Or at least that is what the CEO of Philips Respironics would have us believe. In an email sent to clinicians and other industry insiders, the CEO, Donald Spence, comforted DMEs and clinicians worried that a new web-based data monitoring tool, Encore…
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